When you fly by private jet you choose the most convenient airports for your departure and arrival to avoid lengthy journeys to and from airports.
Breakfast (departures between 06:00 and 10:00): Croissants and pastries, fresh fruit, fresh orange juice, tea and coffee.
Other times: A selection of sandwiches, fresh fruit, meat and cheese platters.
A complimentary bar, soft drinks, tea and coffee are provided on all flights. For larger aircraft with a galley and cabin attendant, a selection of hot food will be offered.
If you have any special dietary requirements, just let us know and the catering will be adjusted to suit. If you have any special catering requirements or favourite drinks brands, these can also be arranged, but may carry a small additional cost.
Dedicated UK Pet Airports for your return flight
Leeds Bradford International
London Biggin Hill
Some operators are happy for your pet to travel in the cabin, just being restrained on a lead for take-off and landing. Others prefer for your pet to travel in a carry cage. It is then at the Captain’s discretion as to whether they are then allowed out of their cage and in to the cabin. As you would expect, if there are any ‘accidents’ on board, you will be responsible for the cleaning bill!
If you find you are running late please contact us as soon as possible and, subject to the schedule of the aircraft/slots, we will push back the departure time. However, clients who fail to arrive at an airport within two hours of their scheduled chosen departure time and who have not contacted us to advise of their late arrival, shall be deemed to have declared their non-use of the service and shall not be entitled to any refund or replacement service.
Weather: The Civil Aviation Authorities have many regulations concerning weather, types of aircraft and pilot capabilities. Landing an aircraft is the most critical skill for any pilot and landing conditions vary enormously from runway to runway – even from hour to hour. On the approach to an airport and preparing to land, weather conditions, altitude, surrounding terrain, wind direction and a whole host of other factors have to be taken into consideration for a safe and successful landing. This can sometimes mean that if the weather at your departure airport is fine, but it isn’t at your arrival airport (or en-route), your departure may be affected.
The Captain of the aircraft has complete command of the flight and has sole authority before and during the flight as to the safe operation of the aircraft. He or she will not fly an aircraft if the weather conditions do not meet the standards of his or her certification or if any other factors affect the safe operation of the flight.
Technical Problems: As with any machinery, aircraft occasionally have technical hiccups or malfunctions. The safe operation of the aircraft is absolutely paramount and a flight will not be performed if the aircraft is not operating at 100% capability. If this happens, all best efforts to substitute your aircraft for a like-for-like plane will be made in order that you can depart on time or with minimal delays.
Air Traffic Control Delays: These are unfortunately completely out of our hands. The crew cannot depart until the go ahead has been given from ATC. If there are slot delays at your departure airport, en-route, or at your arrival destination, we will keep you updated and do our best to minimise delays.Am I covered by insurance to fly?Yes. You are covered by the operator’s insurance in relation to the operation of the aircraft on which you are flying. Passengers are covered under international law and the level of coverage varies depending on the operator. Please ask if you would like individual insurance policies for a particular aircraft.This is not; however, the same as travel insurance and you should always travel with a comprehensive travel insurance policy in place.